Last updated: 29 July 2026
1. Who we are
These Terms and Conditions apply to products and services supplied by:
Carl Hughes trading as CABBS Group
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Administrative, contractual, cancellation, refund and complaint enquiries:
info@cabbsgroup.com
Operational enquiries, including missing publications, broken download links and delivery problems:
carl@cabbsgroup.com
References in these Terms to “CABBS Group”, “we”, “us” or “our” mean Carl Hughes trading as CABBS Group. References to “you” or “customer” mean the person purchasing or using our products or services.
2. Scope of these Terms
These Terms apply to purchases made through the CABBS Group website, including:
- CABBS Academy online courses, training, masterclasses, consultancy and related digital materials.
- CABBS Group football newsletter and digital-publication subscriptions, including The Scottish Top-Flight Report and any current or future publication offered by CABBS Group.
- Free samples and promotional digital publications.
- Any other digital publication, course or service that states these Terms apply.
Additional information shown on a product page, order form, booking page or written proposal forms part of the contract.
Where product-specific terms clearly conflict with these general Terms, the product-specific terms will apply to that product.
Our Privacy Policy and Refund and Cancellation Policy also form part of the customer relationship and should be read alongside these Terms.
3. Eligibility
You must be at least 18 years old and legally able to enter into a contract to make a purchase.
You are responsible for ensuring that the information supplied during registration or checkout is complete and accurate.
You must not use another person’s payment details, identity or email address without permission.
4. Product information
We take reasonable care to describe our products and services accurately.
The product page or booking information will normally explain:
- what is included;
- the price;
- whether the purchase is one-off or recurring;
- the billing frequency;
- the expected delivery method;
- any stated access period;
- any technical requirements; and
- any important limitations.
Images used on product pages may be illustrative. Minor presentational differences do not affect the nature of the product supplied.
5. Orders and contract formation
Placing an order is an offer to purchase the selected product or service.
A contract is formed when:
- your payment or authorised payment arrangement is accepted; and
- we send an order confirmation or otherwise confirm acceptance.
We may refuse or cancel an order where:
- payment is not authorised;
- the product has been incorrectly priced;
- information supplied by the customer appears fraudulent or materially inaccurate;
- accepting the order would breach the law; or
- we are unable to supply the product.
Where we cancel an accepted order before supply, any payment taken for that order will be refunded.
6. Prices and payment
Prices are shown in pounds sterling unless stated otherwise.
The total amount payable, including any recurring-payment arrangement, will be displayed before the order is placed.
Payment is processed through the payment methods made available at checkout. Payment-card information is handled by the relevant payment processor and is not normally stored directly by CABBS Group.
You are responsible for maintaining valid payment details for recurring subscriptions.
We will not increase the price already paid for a current billing period.
Where a subscription price is to change, reasonable advance notice will be given before the new price applies to a future renewal. You may cancel before that renewal if you do not accept the new price.
7. Digital delivery and technical requirements
Digital products may be supplied by:
- email download link;
- online account access;
- course-platform access;
- downloadable file;
- video or online lesson;
- live online session; or
- another method stated on the product page.
You are responsible for providing:
- a working email address;
- internet access;
- a compatible browser or device;
- software capable of opening standard PDF files; and
- adequate security for your email and customer accounts.
You should check spam, junk and promotions folders where an expected email does not arrive.
Please contact carl@cabbsgroup.com promptly if a paid publication, course-access email or download link does not arrive or does not work.
8. CABBS Group football newsletter subscriptions
8.1 Publications
CABBS Group offers independent digital football newsletters and publications, including The Scottish Top-Flight Report and any current or future titles offered by CABBS Group.
The Scottish Top-Flight Report covers Scotland’s top flight. The subject and coverage of each other publication will be stated on its product page.
Unless explicitly stated, our publications are not affiliated with or endorsed by any football league, association, club, broadcaster, sponsor or governing body.
Our publications may contain factual reporting, analysis, editorial judgement and forecasts. Editorial opinions and forecasts are not guarantees of future results.
Nothing in a publication constitutes financial, gambling or betting advice.
8.2 Product-specific information and delivery
Each publication’s product page will state its title, subject, expected publication frequency or delivery schedule, delivery method, price, billing cycle and what is included.
Unless the relevant product page states otherwise, a digital publication will be delivered by email containing a downloadable PDF link.
The Scottish Top-Flight Report is normally issued on Thursday and delivered by email containing a downloadable PDF link.
A planned publication or delivery day may occasionally change because of fixture scheduling, postponements, major breaking events, technical problems, illness or circumstances outside our reasonable control.
Where practical, affected subscribers will be informed of a material delay.
8.3 Subscription plans and automatic renewal
A publication may be offered on monthly, annual or other recurring subscription plans. The exact price, billing frequency and amount due will be shown on the relevant product page and at checkout before the order is placed.
By purchasing a recurring subscription, you authorise the applicable subscription charge to be collected at each renewal using the payment method associated with your order.
A recurring subscription renews automatically at the stated billing interval until cancelled.
8.4 Cancellation
You may cancel:
- through any cancellation facility made available in your customer account; or
- by emailing info@cabbsgroup.com.
Please include your name, subscription email address and order number where available.
Cancellation normally stops the next renewal. Unless the law requires otherwise, access continues until the end of the billing period already paid for.
8.5 Price changes and renewal information
We will not increase the price already paid for a current billing period.
Where a subscription price is to change, reasonable advance notice will be given before the new price applies to a future renewal. You may cancel before that renewal if you do not accept the new price.
We will send renewal or price-change reminders where required by law and may send additional courtesy reminders.
8.6 Email and delivery responsibility
You are responsible for keeping your subscriber email address current and for ensuring that emails from CABBS Group are not blocked.
Failure caused solely by an incorrect email address, a full mailbox, customer spam filtering or customer device settings does not automatically entitle the customer to a refund.
However, we will take reasonable steps to restore access or resend an available publication once notified.
9. CABBS Academy courses and training
CABBS Academy products may include:
- self-paced online courses;
- downloadable lessons and templates;
- live online training;
- face-to-face training;
- masterclasses;
- coaching;
- consultancy; and
- corporate training.
The relevant product page, written proposal or booking confirmation will state what is included.
Course access is personal to the registered customer unless a corporate or multi-user licence has been agreed in writing.
Customers must not share login details, reproduce course materials for others or allow unauthorised people to attend paid sessions.
Training and educational material is intended to improve knowledge and professional capability. We do not guarantee that a customer will win a contract, secure employment, increase revenue or achieve any particular commercial result.
Where we cancel a live event or session, we may offer:
- a replacement date;
- transfer to an equivalent event;
- account credit; or
- a refund for the affected event.
Any customer-requested cancellation or transfer is subject to the Refund and Cancellation Policy and any product-specific terms stated at booking.
10. Cooling-off and cancellation rights
Nothing in these Terms removes or restricts rights provided by consumer law.
For many online consumer contracts, a customer has a statutory 14-day cancellation period beginning when the contract is entered into. Different rules and exceptions can apply depending on whether the purchase is digital content, a service or another type of product.
Where digital content is supplied during the 14-day cancellation period, we will seek the customer’s prior express consent to begin supply and acknowledgement that the right to cancel will be lost once supply begins, where the law requires this.
Where a service is requested to begin during the cancellation period, the customer may be required to pay a proportionate amount for the service supplied before cancellation, where the law permits this and the required request and information have been provided.
Where the legally required consent, acknowledgement, request or information has not been obtained, your statutory rights remain unaffected.
To exercise a cancellation right, contact info@cabbsgroup.com.
You may use the cancellation form at the end of these Terms, although using that form is not compulsory.
11. Refunds
Refund eligibility depends on:
- the product purchased;
- whether supply has started;
- whether digital content has been accessed;
- the reason for the request;
- the date of the request; and
- the customer’s statutory rights.
A refund may be available where:
- a duplicate or incorrect payment has been taken;
- we cannot supply the purchased product;
- paid digital content is materially defective and we cannot correct or replace it;
- a paid service has not been provided with reasonable care and skill; or
- consumer law otherwise requires a refund.
Cancellation of a recurring subscription normally prevents future renewal. It does not automatically create a pro-rata refund for a billing period already started, unless required by law or agreed by us.
Further details are set out in the CABBS Group Refund and Cancellation Policy.
12. Statutory rights
Digital content must meet the standards required by applicable consumer law.
Nothing in these Terms excludes rights concerning digital content or services that are:
- as described;
- of satisfactory quality;
- fit for an agreed purpose; or
- supplied with reasonable care and skill.
Where applicable law gives you a right to a repair, replacement, price reduction, repeat performance or refund, those rights remain available.
13. Intellectual property
Unless stated otherwise, all intellectual-property rights in our publications, courses, templates, graphics, written material, forecasts, videos and training content belong to CABBS Group or the relevant licensed owner.
A purchase gives you a limited, personal, non-exclusive and non-transferable right to use the material for your own private or internal business learning.
You must not, without written permission:
- resell or redistribute the material;
- upload it to a shared website or file-sharing service;
- copy it for other people;
- remove copyright or ownership notices;
- use it to create a competing publication, course or product;
- publish subscriber-only content publicly; or
- share account or download access with unauthorised users.
Brief quotation for legitimate review, criticism or other legally permitted purposes is not prohibited where properly attributed.
14. Acceptable use
You must not use our website, customer accounts or products:
- unlawfully;
- fraudulently;
- to interfere with our systems;
- to introduce malware or harmful code;
- to obtain unauthorised access;
- to harass staff or other customers; or
- to infringe another person’s rights.
We may suspend access while investigating suspected misuse.
15. Availability and corrections
We take reasonable care when producing and delivering our content.
Football information can change quickly. Transfers, injuries, team availability, fixtures and other time-sensitive information may change after publication.
Where a material factual or technical error is identified, we may issue a correction, replacement file or clarification.
We do not promise that the website, email system or download service will operate without interruption at all times. We will take reasonable steps to resolve problems within our control.
16. Liability
Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation;
- deliberate wrongdoing; or
- breach of rights that cannot legally be excluded.
We are not responsible for losses that were not reasonably foreseeable when the contract was formed.
We are not responsible for business losses incurred by a consumer purchasing mainly for personal use, including loss of profit, revenue, opportunity or anticipated savings.
We are not responsible for a customer’s betting, investment, employment, tendering or commercial decisions made after reading editorial or educational material.
17. Events outside our reasonable control
We are not responsible for delay or failure caused by events outside our reasonable control, including:
- widespread internet or email failure;
- payment-provider failure;
- cyberattack;
- serious illness;
- industrial action;
- government action;
- major sporting postponement;
- natural disaster; or
- failure of an essential third-party platform.
We will take reasonable steps to reduce disruption and resume supply.
18. Privacy and marketing
Personal information is handled in accordance with our Privacy Policy.
Service and transactional emails, such as order confirmations, renewal information, subscription delivery and account notices, may be sent where necessary to perform the contract.
Promotional marketing is handled separately. Where consent is required, it must be a clear and positive choice. Customers may unsubscribe from marketing at any time.
Unsubscribing from promotional marketing does not automatically cancel a paid subscription or prevent essential service emails.
19. Complaints
Please send complaints and formal contractual concerns to info@cabbsgroup.com.
Please include:
- your name;
- the email used for the order;
- the order number where available;
- a clear description of the problem; and
- the outcome you are seeking.
We will acknowledge and investigate complaints within a reasonable period.
Operational delivery problems may be sent to carl@cabbsgroup.com.
20. Changes to these Terms
We may update these Terms to reflect:
- changes in law;
- new products;
- security requirements;
- technical changes;
- payment-system changes; or
- improvements to customer information.
The version applying to an order is normally the version available when the order is placed.
A material change affecting an existing recurring subscription will be notified where required. A change will not remove statutory rights.
21. Ending or suspending a product
We may withdraw or materially change a product where continuation becomes impractical.
Where a paid product is permanently withdrawn before the end of a prepaid period, we will provide an appropriate remedy, which may include replacement content, account credit or a proportionate refund.
22. Transfer of rights
You may not transfer your contract or account to another person without our written agreement.
We may transfer the administration of the business or contract to another suitable provider as part of a sale, restructuring or succession arrangement, provided this does not reduce your legal rights.
23. Severability
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply.
24. No waiver
Failure to enforce a provision immediately does not prevent that provision from being enforced later.
25. Governing law
These Terms are governed by the laws of England and Wales.
Customers may retain any mandatory consumer protections and court rights that apply in the part of the United Kingdom where they live.
26. Contact summary
Administrative, cancellation, refund, complaint and contractual matters
info@cabbsgroup.com
Operational delivery and publication assistance
carl@cabbsgroup.com
Postal address
Carl Hughes trading as CABBS Group
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
MODEL CANCELLATION FORM
Complete and return this form only if you wish to cancel a contract and a cancellation right applies.
To:
Carl Hughes trading as CABBS Group
167-169 Great Portland Street
5th Floor
London
W1W 5PF
United Kingdom
Email: info@cabbsgroup.com
I give notice that I wish to cancel my contract for the following product or service:
Product or service:
____________________________________
Order date:
____________________________________
Order number:
____________________________________
Customer name:
____________________________________
Customer address:
____________________________________
Email address used for the order:
____________________________________
Signature, only if submitted on paper:
____________________________________
Date:
____________________________________